Your project.
Your information.

Effective October 30, 2026.

When you contact us

Our project enquiry form asks for your name, email address and a description of the work. You may also provide your telephone number, organization, project location and preferred timing. We use this information to review your request, respond and plan any work you choose to proceed with. Sending an enquiry does not subscribe you to marketing.

Please do not include payment-card details, identification documents or other sensitive information in the enquiry form. If artwork or photographs are needed, we will discuss how to share them.

Storage and service providers

Website enquiries are stored in a restricted area of our WordPress website and a notification is sent to the SIGNCO enquiry mailbox. Access is limited to authorized people who handle enquiries or maintain the website. We use GoDaddy for website hosting and service providers for email and, when enabled with your permission, Google Analytics. These services may process information outside Canada depending on their operations.

Website and hosting systems also use technical information, such as an IP address and browser details, to deliver pages, diagnose problems and reduce abusive submissions. The enquiry form uses limited technical checks to discourage repeated automated requests.

Optional Analytics and cookies

If Google Analytics is enabled, it loads only after you choose to allow optional measurement. It helps us understand visits and interactions with the website. Our enquiry tracking does not send the name, email address, telephone number or message entered in the form to Analytics. You can reject optional measurement and still use the website, or change your choice through Cookie preferences in the footer. Your choice is stored in your browser.

Keeping information

We retain enquiry information for the business and legal purposes for which it is needed, including responding to requests and managing related work. Information should be securely removed or made non-identifying when those purposes and applicable retention requirements no longer apply. Website records, email and backups may have different retention cycles; contact us about a particular record.

Access, corrections and privacy questions

Contact josh@signcosigns.ca or call 236-601-9499 to ask about your information, request access or correction, discuss withdrawing consent, or raise a privacy concern. We may need to verify your identity before releasing or changing a record. Legal obligations may limit what can be removed or disclosed.

You can also write to SIGNCO Sign Group Inc., 11-1969 1st Avenue, Prince George, BC. This notice applies to our website; third-party websites reached through external links have their own privacy practices.